Quality Health Care for All

No one should have to choose between purchasing medications or keeping the power from getting disconnected. No parent should have to watch their child become ill, knowing they can't afford to see a doctor and still pay rent. For millions of people living in poverty in Washington today, this is a harsh reality. Community Action is here to help, and agencies across the state provide a variety of health services to help people achieve and maintain good health.

Bob's Story

As a certified volunteer ombudsman with the Washington State Long-Term Care Ombudsman Program (LTCOP), operated by Multi-Service Center, Carolyn meets regularly with residents and family members of 11 long-term care facilities, ensuring that facility staff honor residents’ rights to appropriate care

and dignified quality of life. Carolyn is one of 400 volunteer ombudsmen who serve across Washington.


As a voice for vulnerable elderly and disabled adults, many of whom have no family nearby to advocate for them, ombudsmen sometimes encounter issues that require legal action to protect a resident. In the case of Bob, an 84-year old former screen actor, his guardian moved him against his wishes to a nursing home. “He hated the nursing home, and didn’t need to be there,” Carolyn said. “He was really unhappy, and because he didn’t want to be there Bob was uncooperative with staff,” Carolyn said.


Within weeks, Carolyn became alarmed by his condition.  “He had lost weight and I was concerned about it and mentioned it to staff,” she said. Staff assured her it was nothing to worry about. Carolyn also saw evidence that Bob appeared to be heavily medicated by an anti-psychotic drug called Risperdal, often used to control challenging behaviors. The drug can have long-term adverse side effects as well as fatal consequences for elderly people who have dementia, like Bob. She called in the case to the State Long-Term Care Ombudsman office at Multi-Service Center. With the help of the LTCOP attorney, along with Carolyn and Bob’s friends, a new guardian was appointed by the courts. Within a few days of court proceedings, Bob was moved out of the nursing home, back to the home of his choice. He had lost 46 pounds. “If the ombudsmen hadn’t gotten him off those drugs, he could have died,” Carolyn said. “I can’t tell you how rewarding it was to get him back to his home. “What a huge victory!” Bob agreed.

·       Bob, Multi-Service Center Client

Health Solutions

The Community Action network provides a number of health solutions through your local agency and across Washington State such as
  • Dental Clinics
  • Sexual Assault Clinics
  • Long-Term Care Ombudsman Program
  • Women, Infants and Children (WIC) Program
  • Health Insurance Access Assistance